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Wednesday, April 29, 2009

Our Standards

We believe in providing services that are valuable to the Telecommunication Industry. The following is a list of our organizations standards. As we encourage you to share your ideas, we believe that if each Member holds true to these standards, compliance in the Industry will transform how we do our jobs and support our customers.

As a Business Member you will have access to training seminars and open forums discussing these topics.


  • Efficiency

  • Product Knowledge

  • Organization

  • Equipping Others

  • Focus Driven Customer Service

  • Customer Relationships

  • Detail Specifications

  • Provisioning Support

  • Billing Efficiency

  • Training

  • Industry Specific Certification

  • Community

  • Forum Participation

  • Blog Discussions

  • Developing Best Practices

  • Providing Resources

  • Eliminating Carrier Implementation Issues

  • Auditing Practices

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